Hawke's Bay Rental Management Ltd.

Zara O'Sullivan

Property management

Putting good people into great homes.

We're enjoying being busy putting good people into great homes that are cared for and managed well.

Who I help

Owners who value good property management of their investment properties. Tenants who care well for the home they live in, and respect the work involved in being the conduit between them and the owner who wants them to enjoy their time renting through Hawke's Bay Rental Management.

The problem I solve

I remove the pain of juggling rental payments and maintenance for owners, ensuring that the right tenant selection gives them peace of mind that Hawke's Bay Rental Management cares for their investment, and the tenants who we select will pay rent and care for the home as well.

My point of difference

FREE selection of tenants for properties in our care. NO letting costs for owners. WEEKLY rent payments to owners when tenants pay weekly. FREE inspections. FREE management of repairs and renovations. FREE attendance to Tribunal or mediation if necessary. NO hidden fees added to invoices. We completely refuse to clip the ticket! NO fees charged during vacancies, even if we are actively involved in renovations or tenent selection during the vacant period. Flexibility for owners to do own maintenance, have their preferred supplier, or pay own invoices if they choose to. NO fixed contract for owners. If things change and owners need to move we have one month required end of management. Periodic OR fixed term contracts available for tenancy agreements. Full communication on all property management arrangements, and tenancy agreements including rental prices and advertising.

My niche market

Smaller investors and accidental landlords who appreciate skills and knowledge my company brings to their portfolio.

Key benefits

Personalised attention to details important to home owners. It's all about our clients who provide homes for good tenants to live in and call home.

Problems my clients avoid

My clients sleep easily knowing HBRM is taking calls, dealing with maintenance, insurance claims, rent arrears, and searching for the best price during renovations and repairs when necessary. .

About

I bought and managed my first rental property in 1996 and made a few mistakes along the way. It was simply luck that I didn't have a disaster. I always believed in the concept of rental investment. I knew I had to work smarter to make it work well. I founded my business in 2008 to help others and ensure people didn't make the same mistakes I had narrowly avoided. Honesty, integrity and helping people have formed the platform for Hawke's Bay Rental Management. Personal interaction and regular communication with my clients and tenants has been the key to my business success. There are many stories of people being left out of pocket when tenants leave owing rent or the home is left needing large repairs. Because of our high performance and communication with tenants and owners, I can ensure the rental properties are kept in the best condition, tenants pay rent on time, and I minimise risks for my clients. I have personal experience with our own investment portfolio, and being up to date with current laws and procedures means I can be your trusted confident ensuring your investing dreams come true.

Products and services

Services that Hawke's Bay Rental Management offer: Full property management. Regular minimum three monthly inspections. Contract preparation. Flexible for DIY landlords. Annual rent assessments. Support with choice and free assessments when purchasing the ideal rental property.

Why I am a member

Remaining professional while working from home can be hard at times. The ladies at NZBW (formally Venus) are a great way to stay in touch and aim higher with all business plans and growth. I enjoy the accountability the group offers, and it helps to keep me focused on growth and knowledge, so working alone doesn't feel so alone I remain with the group. We have a lot of laughs at times, and I have gained some great friendships at the networking group, as well as learnt to support others more in their individual business at the same time.

An offer for you

Please contact Zara directly to discuss how we can support you as a valuable member of this networking group.

An invitation

Call Zara for a free consultation with no obligation to help your family or clients know they're on track to make the rental market work well for them. I offer a free smoke alarm to any new clients that join us through referrals from NZBW.

“Zara spends extra time making sure we get everything in order at our properties. We find she goes beyond the boundaries of the extra mile and walks 20 extra miles for us! We appreciate that while we are experiencing busy days and evenings of ongoing work in our field, we can rest knowing she has things in hand and our best interest at heart. With excellent admin at her side, they have deleted pressure and brought joy and peace to our lives amidst the other storms. Zara and her team actually save us money. Thank you, Zara and your team, for all you have done in recent weeks with the house renovations. We are happy to recommend your company for full management to anyone thinking about relieving stress and using property management.” - Russell And Liz Hohneck Hamilton. “We were recommended to Zara at Hawke’s Bay Property Management by a friend of ours. As first-time rental property owners who were not exactly sure what we was required of us, Zara simplified the process, supplied the information, tenanted our properties with ease, and offered very competitive management fees. Zara cares for the properties like they are her own, often advising changes and improvements that can be made to the property, and will also speak with tenants if they need to improve how they care for the house. The real positive with Zara, and her colleague Sherrilyn, is that they want the best for us as the owners, so that we can maximise our investment. Thoroughly recommend her.” - Michael and Stef Sisam Hastings. "Zara always manages to get excellent tenants for our properties. Its great to be able to relax as Zara is efficient in organising repairs and maintenance on our behalf. We recommend Hawke's Bay Rental Management with Zara at the helm to landlords looking for an alternative". - M and K Johansen of Wairoa. "Zara is great in dealing with people, keeping on top of rental payments and ensuring action is taken if tenants miss payments. She is easy to deal with and very personable, Zara will always consult with us if there is any major work that needs to be carried out and has her list or recommended tradies to use. We couldn't be happier with the service she has provided us since we got into the property game." - S Farnworth of Napier. "Zara has been a great Property Manager for us. She is friendly, reliable, professional in approach and person with integrity. I would happily recommend her services.” – A Singh Canada.

Latest news

Hawke's Bay Rental Management do not charge for replacing tenants between tenancies, or at the start of management. Unlike many other companies who charge every time a tenant changes at the property. Our systems comply with all RTA amendments and we only mange homes which comply with the regulations. We are known to maintain excellent rental returns while gaining the highest rent possible and maintaining a good relationship with the quality tenants we choose for all homes we manage. Regular communication with means transparency in every step we take to care for homes. Our inspections are thorough and investigative, meaning nothing is missed, and health and safety is paramount for tenants and the investment property. We action maintenance fast and at the best cost with no risk of loosing great tenants. We can do this will the outstanding group of tradesman who support us and are reasonably priced. NOTE: we do NOT clip the ticket on any invoices. Transparency in all our dealings is vital. We are large enough to manage any investment and small enough to care.