Harcourts Reforma
Daisy Dong
Property management
Protecting your property. Maximising your investment. Making ownership easier.
Your investment deserves more than basic property management. It deserves someone who treats it like a business and protects it like their own assets.
Who I help
My clients include busy landlords, first-time investors, experienced portfolio owners, overseas owners, and people who simply want confidence that their investment is being looked after properly.
The problem I solve
Owning a rental property can quickly become time-consuming and stressful. Owners need to deal with tenant selection, rent payments, maintenance, inspections, compliance, communication, documentation, tenancy legislation and unexpected problems. My role is to take those responsibilities off the owner's shoulders while protecting their property, their income and their long-term investment.
My point of difference
My approach is based on proactive management rather than simply reacting when something goes wrong. I focus on communication, attention to detail, early identification of problems and building strong relationships with both owners and tenants. With extensive experience in property management and business development, I understand that good property management is not only about collecting rent. It is about protecting the asset, reducing risk, maintaining strong tenancies and helping owners make informed decisions.
My niche market
My focus is on residential property owners who value professional service, clear communication and long-term property care. I particularly enjoy working with: Busy professionals who do not have time to manage their own properties Investors building or managing property portfolios Overseas landlords who need a trusted local representative Owners of higher-quality homes who expect a higher standard of management First-time landlords who need guidance through the entire process
Key benefits
Owners working with me receive professional management of the entire tenancy, including tenant selection, rent monitoring, inspections, maintenance coordination, compliance management and ongoing communication. The key benefits are greater peace of mind, reduced risk, less time spent dealing with tenancy issues, better protection of the property and greater visibility over how the investment is performing. I also aim to identify issues early rather than allowing small problems to become expensive ones.
Problems my clients avoid
My clients reduce their exposure to problems such as: Poor tenant selection Rent arrears Long vacancy periods Missed maintenance issues Poor communication Tenancy disputes Compliance problems Inadequate inspection records Unexpected repair costs caused by delayed action The stress of managing tenants personally Professional management also creates a clear separation between the owner and tenant, allowing tenancy decisions to be handled objectively and consistently.
About
My focus is on residential property owners who value professional service, clear communication and long-term property care. I particularly enjoy working with: Busy professionals who do not have time to manage their own properties Investors building or managing property portfolios Overseas landlords who need a trusted local representative Owners of higher-quality homes who expect a higher standard of management First-time landlords who need guidance through the entire process
Products and services
Professional property management Rental appraisal and market advice Tenant sourcing and screening Regular property inspections Rent monitoring and arrears management Maintenance coordination Compliance support Marketing and leasing Property sales expertise Access to the wider Harcourts network Clear communication and professional reporting Local market knowledge Support throughout different stages of property ownership
Skills
- Apartments & townhouses
- Lifestyle & rural property
- Property inspections & maintenance
- Rental & investment property
An invitation
If you own a rental property or are considering becoming a landlord, talk to me before making your next property management decision. I would be happy to discuss your property, review your current management situation and show you how Reforma can help protect your investment while making property ownership simpler.